FAQs

Frequently Asked Questions

  • In-Stock items ship same day for orders placed by 3:30 pm EST.
  • Delivery time on Non-Stock items vary based on availability.
  • 24/7
  • Regular business hours: 7:30 am – 4:30 pm, Monday – Friday
  • Non-urgent calls: 877-506-3770 or 234-284-2073
  • Urgent calls: 330-607-4708
  • Download them here
  • Hard copies: 877-506-3770 or 234-284-2073

All AMF-Bruns products meet international safety requirements and are supported by documentation. For more information go to: PRODUCT SAFETY AND TESTING

Call:
  • Steven Kost, Operations Manager, at 234-284-2073
  • Steve Barker, Sales Manager, at 478-508-3933
Absolutely, if it has not been shipped we will revise for you. Call 877.506.3770.
  • Platinum series restraints: 5 years
  • Silver series restraints: 3 years
  • Black series restraints: 3 years
  • Head & Backrests: 1 year
  • Ramps: 1 year
  • Smartseats, Smartlegs and Smartfloors: 3 years or 36,000 miles (whichever comes first after original sale)
  • Hide-A-Way: 1 year
  • EasyPull: 1 year
  • Steps: 1 year
  • Accessories: 1 year
All returns must be pre-approved by AMF-Bruns of America. They will issue a return authorization number and will accept any product within 30 days of receipt that is unused and considered new, with a restocking fee of 15%.
Please click here to see the list of AMF-Bruns trade shows.